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Customer Service
What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, JCB and
Diners Cards.
we also accept money orders from the United Sates Postal
Office and PayPal.com accounts.
Is it safe to buy from www.allnaturaldynamics.com via
Internet?
Yes, it is very safe to purchase from us via the internet. Our
payment services are provided by PayPal.com which is a company
located in San Jose California USA. PayPal was founded in 1998 and was
acquired by eBay in 2002. PayPal offers a secured connection using 256
bit encryption with secure socket layer technology (SSL) that transfers
your credit card information to the computer that clears your credit.
That information is heavily encrypted and only can be seen by PayPal.com
to process your order.
Why is safe to pay with PayPal.com?
PayPal is the safer, easier way to pay and get paid online. The
service allows anyone to pay in any way they prefer, including through
credit cards, bank accounts, buyer credit or account balances, without
sharing financial information.
We do not store your credit card information anywhere in
our computer systems.
Your credit card number is not visible to our computers.
By using PayPal as our payment provider we have no access to your
credit card data except for the last four digits of your credit card
number and purchase information to fulfill your order.
How long until I receive my order?
Usually it takes from 3 to 5 business days to ship orders via the
shipping method chosen at check out.
Note: If there is a problem fulfilling your order, we will contact you
by e-mail or telephone to arrange a solution.
What shipping company do you use to ship orders?
Currently we only use the United States Postal Service to
ship our products.
If you prefer a different shipping company, please contact
us before placing an order.
Do you have a printed catalog?
For now our website is our catalog. As soon as we have a printed catalog
ready, we will post a message on our web site to download our catalog in
PDF format.
Our Privacy policy:
At Allnaturaldynamics.com, we are committed to protect your
privacy. We do not sell, trade or rent your personal information to
other companies. We only use the information we collect about our
customers to process orders and reply about questions or comments .
The personal information you provide us after the purchase of our
products is strictly used to fulfill your order. This information
includes: Name, address, email address, telephone number, and payment
information.
Our Return policy:
You the buyer are responsible for all return shipping costs and can only
return opened packages.
All other return orders must have their original packaging. A 20%
restocking fee will apply to all return orders plus the original
shipping charges we had paid. If the products that you ordered are
damaged when you receive it, or if you received the wrong items please
contact us to replace the original order or to arrange for a solution.
Our Refund Policy:
If you are not satisfied with our products, please return any unopened
product to receive a refund minus a restocking and the shipping fee. Any opened products
cannot be refunded. Please read above for more information.
Disclaimer:
The statements made on this web site have not been evaluated by the
Food and Drug Administration.
Our products are not intended to cure, prevent, diagnose or treat
any disease. As individuals differ, so will their results. The FDA
only evaluates foods and drugs, not supplements like the products
offered on this web site. Please, seek the advice of a medical
professional about anything you read on our site. All links and
information provided on the allnaturaldynamics.com Web site is
provided for informational purposes only. Please consult with a
physician regarding the application of any opinions or
recommendations about your symptoms or medical condition.
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